Delete your account
You can delete your Petliq account yourself in the app, or ask us to do it.
In the app
- 1Open Petliq.
- 2Tap the profile button on the right.
- 3Tap “Delete my account” and confirm.
By email
If you no longer have the app, email us from any address with the player name shown on your profile.
Send a deletion requestWhat is deleted, and what stays
- Deleted immediately: your player name, device identifiers and all sign-in sessions. The device forgets the account.
- Kept without your identity: the game ledger (coins, food, pets) and serial numbers, so they can never be issued twice. These records no longer point to you.
- Backups: daily server backups that still contain the account are deleted within 14 days.
- Deletion is final and can't be undone. Virtual items are not refunded.